Troubleshooting a Wanner™ Hydra-Cell® Pro Pump

Common causes for poor pump performance

  Troubleshooting Hydra-Cell pumps


Wanner™ Hydra-Cell® Pro pumps are a uniquely designed sealless positive displacement pump which provide extremely reliable service for many years of continuous operation.  There are times when your pump is not performing as required and this article will provide some troubleshooting guidelines to help get your pump functioning to its full potential.

Context matters
Troubleshooting existing applications where the pump was once performing well differs from a new installation where you have no experience.  In the first case it can initially be assumed that your inlet and outlet plumbing is acceptable and that the issue is related to the pump or pressure regulating valve.  Trouble with new installations are almost entirely related to the inlet plumbing of your pump.  Likewise, if an existing system recently underwent some plumbing changes before performance changed its an indication that your inlet condition might have some issues.

Troubleshooting an existing application
Hydra Cell Pro pumps require periodic maintenance which includes oil changes and replacement of the fluid end components – mainly the check valves.  The only components in contact with the pumped fluid are the pair of check valves for each pump chamber and the elastomers (diaphragms and o-rings).  If your fluid is aggressive to your elastomers, they may need periodic replacement, but that is atypical.  The diaphragms and o-rings are generally not worn or damaged by normal use even with the fluid is an abrasive slurry.  We pump TIO2, lime slurry, carbon slurry, ceramic slip and a range of very abrasive fluids which really have little effect on our elastomers.


Check Valve Components
Hydra-Cell pump check valve components


The most common existing application trouble you will experience is a pump running rough as noted by a pulsing flow or pressure and typically the flow/pressure is less than what it originally was.  As a positive displacement pump, Hydra-Cell’s displace a fixed volume of fluid of which pressure is a result of resistance to that flow rate.   When your check valves wear it means they are not sealing as well as they once did and that enables some of the flow that is meant to exit the pump via the outlet actually pulses back into the inlet.  This variance in flow rate is confirmed visually by a pressure gauge pointer that is normally steady but now fluctuates significantly.  Often the worn check valve components are the valve and seat because where they interface wears down after many hours of use.  In some reclaimed fluid applications such as pumping machine tool coolant at high pressure, stainless steel check valves might last 6500+ hours whereas ceramic check valves might only last 1000 hours when pumping 25% lime slurry for flue gas conditioning applications.  The material of the check valves will affect the frequency of their replacement.

The other components of the check valve assembly are the spring, spring retainer (compresses the spring), an o-ring, gasket and sometimes a dampening washer.  These components do not normally “wear” or “break” although we have had customers damage them due to upset conditions.  An example would be a fluid temperature exceeding 150°F could result in deformation of the dampening washers or spring retainers if they are made of a non-alloy material.  A pump operating with very worn check valves could result in a broken check valve spring or retainer because the wear enables these components to move around.  Anything which effects the ability of the check valve to open, close and seal properly will result in a reduction in flow rate/pressure.  The check valve kit for Hydra Cell Pro pumps enables you to replace all of the check valve components and you do not require any special tools or skills to do so.   Most Hydra Cell Pro pumps can have their check valves replaced within 1 hour and you can do it without removing the pump from where it is installed if the space permits.

Hydra-Cell pump oil change frequencyLack of oil changes can contribute to wear of the hydraulic end components, these are the pump components not exposed to the pumped fluid.   The frequency of oil changes varies by pump model and is related to the operating pressure; 4000 to 6000 hours is typical for most applications. When we troubleshoot an existing Hydra-Cell pump application we start with the oil; we examine it to ensure:

If the oil looks good and the pump had been working well for some time then installing a replacement valve kit or complete overhaul kit (includes elastomers) coupled with an oil change should get your pump running like new.  If specific damage related to an upset condition is observed, then the process should be reviewed to see if an upgrade in pump materials or process control is warranted.

The pump elastomers can be damaged by chemical incompatibility, excessive temperature, over-pressurization and in very rare circumstances a sharp object becoming stuck in the pump chamber.  Likewise, it is possible to jam open one of the inlet check valves with foreign material and the resulting performance would mimic a worn check valve.  The length of acceptable operation is key to speculation as to if the erratic performance is due to an upset condition or normal wear.

One customer let water freeze within the pump head which resulted in cracking the pump housing and damaging the diaphragms when they tried running the pump with ice chunks within the pump chamber.


Hydra-Cell pump installation guidelinesTroubleshooting new applications
Since all Hydra Cell Pro pumps are factory tested at their full flow rate and pressure prior to shipment it is extremely likely that a new pump not performing as expected is related to its inlet condition.  Since Hydra Cell Pro pumps displace a fixed volume of fluid per rotation and a new pump has perfectly functioning check valves, elastomers and new oil, the most common reason the pump isn’t outputting enough flow/pressure is that there simply isn’t enough fluid available for the pump to displace.  Although Hydra Cell Pro pumps can self-prime and have some suction lift capability, inlet plumbing can result in less NPSHa than NPSHr (net positive suction head available vs required).  Each pumps’ IOM manual contains curves illustrating NPSHr as well as formulas to calculate NPSHa based upon your specific design.  The most common plumbing issues are an undersized feed tank and/or undersized inlet pipe, clogged or otherwise restrictive filter and aeration of the pumped fluid due to the process of filling the feed tank or the plumbing of the pressure regulating valve.  Sometimes the issue is tricky to figure-out such as when everything works fine with a full feed tank and rougher when the tank is at a lower level.  Hydra-Cells fed with a pressurized line can have aeration issues as well which are related to high velocity flow and resulting turbulence when elbows and other fittings are near the pump inlet.

It is helpful for troubleshooting purposes if a compound pressure gauge is installed on the pump inlet and a standard liquid filled gauge is installed on the pump outlet to quickly assess if there’s positive inlet pressure coming to the pump and to judge the steadiness of the flow rate.  Another trouble shooting technique is to disconnect the pump outlet from its piping and measure the flow rate of the pump.  If it is lower than it is supposed to be, meaning the pump is trying to pump more fluid than available, it will be cavitating, creating a lot of implosion noises and your issue is definitely related to your inlet condition.

Compound pressure gauge with 30 in vacuum by 100PSIG scaleLow or “no” pressure
Since pressure is a result of restriction to the flow rate, low or “no” pressure for a system having a good inlet condition is related to one of the following:


C62 pressure regulating valve


Don’t forget your pressure regulating valve
Sometimes the culprit for a low-pressure situation is the pressure regulating valve, either not set correctly or its valve/seat is worn.  The valve/seat of your pressure regulating valve does not typically wear as quickly as the pumps check valves, but they do eventually wear and when they do it results in an “invisible leak”, enabling bypass of fluid – sending less to the outlet/restriction and thus there’s a drop in pressure.  This type of pressure loss is often not fluctuating and its gradual.  Usually, personnel keep tightening the PRV to maintain pressure until it can no longer be compensated for, so its another aspect to consider, especially for existing systems which have operated fine previously.

Assistance with a new or existing pump application is a quick phone call or email away and we will put our experience to work for you!


Wanner™ is a trademark and Hydra-Cell® is a registered trademark of Wanner Engineering, Inc.